{"id":2976,"date":"2024-02-19T21:38:48","date_gmt":"2024-02-19T21:38:48","guid":{"rendered":"http:\/\/altafina.com\/ressources\/how-to-navigate-the-my-peak-online-portal\/"},"modified":"2026-08-12T18:17:07","modified_gmt":"2026-08-12T18:17:07","slug":"how-to-navigate-the-my-peak-online-portal","status":"publish","type":"lws-ressource","link":"https:\/\/altafina.com\/en\/ressources\/how-to-navigate-the-my-peak-online-portal\/","title":{"rendered":"How to navigate the My PEAK Online portal"},"content":{"rendered":"\r\n    <section id=\"block_71e186e8f65d4bfde21fbbca6b72832b\" class=\"section section-accordions palette-white lws-animate-section\">\r\n\r\n        \r\n        \r\n        <div class=\"block block-accordions\">\r\n            \r\n<div class=\"container\">\r\n    <div class=\"accordions-holder  \">\r\n        <div class=\"content-holder lws-flex-column lws-gap-small lws-fade-item text-left\">\r\n            \r\n            \r\n                            <div class=\"content-text\">\r\n                    <p>The menu for your portal is located on the left, where you will see the different portal tabs:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-1-scaled.png\" width=\"563\" height=\"735\" \/><\/p>\n                <\/div>\r\n                    <\/div>\r\n\r\n                    <div class=\"cards accordions pt-8\">\r\n                                    <div class=\"card single-accordion palette-soft lws-fade-item\">\r\n                        <div class=\"accordion-title\">\r\n                            <div class=\"title\">\r\n                                <h3 class=\"style-h6\">1. The Dashboard<\/h3>                            <\/div>\r\n\r\n                            <div class=\"btn-action\">\r\n                                <span class=\"plus\"><\/span>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"accordion-description content-text\">\r\n                            <p>You will see your total assets, the allocation of your portfolio across your different accounts, and your portfolio performance. You can change the time period displayed for your portfolio performance :<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-2.png\" \/><\/p>\n<p>If you scroll down, you will see each of the accounts in your portfolio. You can click on any of these accounts for more details, and you will be redirected to the <strong>&#8220;My Portfolio&#8221;<\/strong> tab :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-4.png\" width=\"677\" height=\"154\" \/><\/p>\n                        <\/div>\r\n                    <\/div>\r\n                                    <div class=\"card single-accordion palette-soft lws-fade-item\">\r\n                        <div class=\"accordion-title\">\r\n                            <div class=\"title\">\r\n                                <h3 class=\"style-h6\">2. My Portfolio<\/h3>                            <\/div>\r\n\r\n                            <div class=\"btn-action\">\r\n                                <span class=\"plus\"><\/span>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"accordion-description content-text\">\r\n                            <p>You will see the value of each of your accounts. You can click on any of your accounts to view more details. In the top right corner, you also have the option to save your portfolio statement for the last month, the last 3 months, 6 months, or 12 months :<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-5-scaled.png\" \/><\/p>\n<p>You will also see, at the bottom of the page, the allocation of your portfolio across your different accounts :<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-6.png\" \/><\/p>\n                        <\/div>\r\n                    <\/div>\r\n                                    <div class=\"card single-accordion palette-soft lws-fade-item\">\r\n                        <div class=\"accordion-title\">\r\n                            <div class=\"title\">\r\n                                <h3 class=\"style-h6\">3. My Documents<\/h3>                            <\/div>\r\n\r\n                            <div class=\"btn-action\">\r\n                                <span class=\"plus\"><\/span>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"accordion-description content-text\">\r\n                            <p>When you click &#8220;<strong data-start=\"15\" data-end=\"31\">My Documents&#8221;<\/strong>, the following menu will appear :<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-7.png\" width=\"422\" height=\"360\" \/><\/p>\n<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:331b4d75-2880-47ff-8656-aa31e8d1924b-40\" data-turn-id-container=\"request-WEB:331b4d75-2880-47ff-8656-aa31e8d1924b-40\" data-testid=\"conversation-turn-26\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-8 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"e39d3576-3a4a-4f53-8d33-093a8c6ed44f\" data-turn-start-message=\"true\" data-message-model-slug=\"gpt-5-6-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"163\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"0\" data-end=\"13\" data-is-only-node=\"\">PEAK DOCS<\/strong><br data-start=\"13\" data-end=\"16\" \/>PEAK DOCS allows you to exchange documents securely. We have our own secure vault that you can use if you would like to send us documents securely : <a href=\"https:\/\/app.precisefp.com\/w\/fr9dzt\">Secure Vault &#8211; AltaFina Montreal<\/a><\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"163\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"0\" data-end=\"22\" data-is-only-node=\"\">Account Statements<br \/>\n<\/strong>You will find your monthly statements as well as your annual statements. In both sections, you can select the year you are interested in :<br \/>\n<img decoding=\"async\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-8.png\" \/><strong>Transaction Confirmations<br \/>\n<\/strong>You will find the transaction confirmations for each of your accounts. You can filter the period you would like to see :<br \/>\n<img decoding=\"async\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-9-scaled.png\" \/><strong data-start=\"0\" data-end=\"43\" data-is-only-node=\"\">Realized Capital Gains or Losses Report<br \/>\n<\/strong>If you have a non-registered account and have realized capital gains or losses in that account, you will find them in this section. You can filter the period you would like to view and save the report as a PDF :<br \/>\n<img decoding=\"async\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-10-scaled.png\" \/><strong>Tax Forms<br \/>\n<\/strong>You will find all the tax slips and receipts you need for your income tax return in this section. You can select the year you would like to view, then click on the relevant slips or receipts to download them :<br \/>\n<img decoding=\"async\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-11-scaled.png\" \/><strong>Performance and Fees Reports<br \/>\n<\/strong>Simply click on the year you would like to view to download the report.<\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"0\" data-end=\"163\" data-is-last-node=\"\" data-is-only-node=\"\"><strong>Registering for Online Documents<br \/>\n<\/strong>This is where you can change your document delivery preferences. In the second column, you will see your current preference for each of the three types of statements. In the third column, you can select the option you would like to change for one or more statements, then click <strong>&#8220;I Confirm all changes Above&#8221;. <\/strong>For example, if your current preference for account statements is <strong data-start=\"66\" data-end=\"80\">&#8220;Online&#8221;<\/strong>, you can change it to &#8220;<strong data-start=\"103\" data-end=\"112\">Paper&#8221;<\/strong> by selecting the checkbox in the right-hand column and then confirming the change.<br \/>\n<img decoding=\"async\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/screenshot-2026-08-12-111219.png\" \/><strong>Prospera<br \/>\n<\/strong>You will find a document detailing the fees associated with your different accounts and transactions.<\/p>\n<\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/div>\n<p><\/section>\n<\/div>\n                        <\/div>\r\n                    <\/div>\r\n                                    <div class=\"card single-accordion palette-soft lws-fade-item\">\r\n                        <div class=\"accordion-title\">\r\n                            <div class=\"title\">\r\n                                <h3 class=\"style-h6\">4. My Advisor<\/h3>                            <\/div>\r\n\r\n                            <div class=\"btn-action\">\r\n                                <span class=\"plus\"><\/span>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"accordion-description content-text\">\r\n                            <p>You can send a message to your advisor at any time :<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-13.png\" \/><\/p>\n                        <\/div>\r\n                    <\/div>\r\n                                    <div class=\"card single-accordion palette-soft lws-fade-item\">\r\n                        <div class=\"accordion-title\">\r\n                            <div class=\"title\">\r\n                                <h3 class=\"style-h6\">5. My Settings<\/h3>                            <\/div>\r\n\r\n                            <div class=\"btn-action\">\r\n                                <span class=\"plus\"><\/span>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"accordion-description content-text\">\r\n                            <p>This is where you can update your email address, password, and electronic document delivery preferences :<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/change-email-my-peak-online-step-3.png\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/altafina.com\/wp-content\/uploads\/2026\/08\/peak-portail-step-14.png\" \/><\/p>\n                        <\/div>\r\n                    <\/div>\r\n                            <\/div>\r\n            <\/div>\r\n<\/div>\r\n        <\/div>\r\n\r\n    <\/section>\r\n","protected":false},"excerpt":{"rendered":"<p>Our guide : Client Portal Navigation for &#8220;My PEAK Online&#8221; <\/p>\n","protected":false},"author":3,"featured_media":2948,"template":"","ressource-type":[40],"class_list":["post-2976","lws-ressource","type-lws-ressource","status-publish","has-post-thumbnail","hentry","ressource-type-guides"],"acf":[],"_links":{"self":[{"href":"https:\/\/altafina.com\/en\/wp-json\/wp\/v2\/lws-ressource\/2976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/altafina.com\/en\/wp-json\/wp\/v2\/lws-ressource"}],"about":[{"href":"https:\/\/altafina.com\/en\/wp-json\/wp\/v2\/types\/lws-ressource"}],"author":[{"embeddable":true,"href":"https:\/\/altafina.com\/en\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":30,"href":"https:\/\/altafina.com\/en\/wp-json\/wp\/v2\/lws-ressource\/2976\/revisions"}],"predecessor-version":[{"id":3075,"href":"https:\/\/altafina.com\/en\/wp-json\/wp\/v2\/lws-ressource\/2976\/revisions\/3075"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/altafina.com\/en\/wp-json\/wp\/v2\/media\/2948"}],"wp:attachment":[{"href":"https:\/\/altafina.com\/en\/wp-json\/wp\/v2\/media?parent=2976"}],"wp:term":[{"taxonomy":"ressource-type","embeddable":true,"href":"https:\/\/altafina.com\/en\/wp-json\/wp\/v2\/ressource-type?post=2976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}